How Do I Change My Bank Account in Daman Games?
Are you thinking of updating your bank details in Daman Games? Sometimes, you may need to change the linked bank account in your Daman Games profile—maybe you’ve switched banks, or your old account is no longer active. Don’t worry; the process is straightforward and secure. Below is a detailed guide to help you change your bank account step by step.
Steps to Change Your Bank Account in Daman Games
- Log in to the Daman Games Self-Service Center: Use your account credentials to access the self-service portal.
- Select the Customer Service Icon: Look for the customer service option in the menu.
- Choose “Change Bank Details”: Tap on this option to start the process.
- Fill in Your Old Bank Information: Provide the details of the bank account you want to replace, including:
- Old bank name
- Old beneficiary name
- Old account number
- Old IFSC code
- Enter Your New Bank Information: Add the details of the new bank account you wish to link:
- New bank name
- New beneficiary name
- New account number
- New IFSC code
- Upload Supporting Documents: To verify the change, upload clear copies of the following:
- Old passbook or bank statement
- New passbook or bank statement
- Proof of the latest deposit (1 and 2)
- A PDF bank statement showing recent transactions
- Click “Confirm” to Submit: Review all the information to ensure it is accurate before clicking the “Confirm” button.
Once you’ve submitted everything, the Daman Games system will review your request. If all the details and documents match, your bank account will be updated within 24-48 hours.
Important Tips:
- Ensure the name on your bank accounts matches the name on your Daman Games account to avoid rejections.
- Keep your transaction history handy in case additional verification is needed.
- Use a stable internet connection while uploading documents to prevent incomplete submissions.
By following these steps, you can quickly and securely update your bank account details in Daman Games. 😊
What should I do if I don’t have a PDF bank statement?
Hi Amit, you can use a scanned copy of your physical statement instead. Just ensure it’s clear and legible.
Is there any fee for changing bank details?
Hi Neha, there’s no fee for updating your bank details in Daman Games.
Can I use a joint account as my new bank account?
Hi Rohit, yes, joint accounts are allowed as long as one of the account holders matches the name on your Daman Games profile.
How long does the verification process take?
Hi Suman, the verification typically takes 24-48 hours. In rare cases, it might take slightly longer.
What if I don’t have proof of two recent deposits?
Hi Kiran, you can contact customer support and explain your situation. They may provide alternative instructions.
Can I change my bank details using the app instead of the self-service center?
Hi Alok, currently, the “Change Bank Details” feature is only available through the self-service center.
What happens if the old and new IFSC codes are the same?
Hi Priya, if the IFSC codes are the same, ensure that other details like the account number and beneficiary name differ, as those will distinguish the accounts.
Can I cancel my request if I make a mistake?
Hi Vivek, yes, you can cancel the request before it is approved. Simply contact customer service immediately.
Is my data secure during this process?
Hi Anjali, yes, Daman Games uses encryption to ensure your data is secure during submission and verification.
What should I do if my request gets rejected?
Hi Rajeev, if your request is rejected, carefully review the rejection reason and resubmit with correct details or documents.
Do I need to unlink my old account before adding the new one?
Hi Nisha, no, the system will automatically replace the old account with the new one after successful verification.
Is it mandatory to upload two deposit proofs?
Hi Divya, yes, two deposit proofs are required for verification purposes. Make sure to include recent transactions.
What format should I use for the uploaded documents?
Hi Arun, PDFs and clear image files (JPEG/PNG) are accepted. Ensure they are not blurry or cropped.
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